At Shiny Spores, protecting our customers’ data and trust is a top priority. Recently, we have become aware of unauthorised marketing activity being sent to some of our customers by individuals who are no longer connected to Shiny Spores.
This includes the use of our old mailing lists and other tools that were previously accessible to staff.
To help you stay safe and ensure you’re only communicating with the real Shiny Spores team, please note the following:
✅ Our official contact details
- Primary customer support: contact@shinyspores.co.uk
- Other approved addresses will always end in
@shinyspores.co.uk(for example,support@shinyspores.co.uk,orders@shinyspores.co.uk). - We will never contact you from personal Gmail, Outlook or other free email services for official support.
If you receive an email claiming to be from us but does not use a @shinyspores.co.uk address, please treat it as suspicious.
🚨 How to stay protected
- Check the sender’s email domain before clicking links or providing information.
- If you’re unsure about a message, forward it to contact@shinyspores.co.uk so we can confirm whether it’s genuine.
