🚚 Shipping & Delivery Policy

Shiny Spores is operated by UK Mushroom Shop Ltd

Company No: 13950245

Last Reviewed: 8 April 2025

Next Review: 8 May 2025

1. Shipping Times

We aim to dispatch all orders within 1–2 working days (Monday–Friday), excluding public holidays. Delivery times vary depending on your selected shipping method at checkout.

Estimated delivery times:

• UK Standard Shipping: 2–5 working days
• UK Express Shipping: 1–2 working days

2. Order Processing

Orders placed after 2:00 PM will be processed the next working day. During peak periods, dispatch times may be slightly longer, but we work hard to process all orders as quickly as possible.

3. Delivery Issues

Once your order has been handed to the courier, delivery is the courier’s responsibility. We cannot guarantee exact delivery times and are not liable for delays caused by the courier service.

If your tracking information shows “delivered” but you have not received your order, please contact the courier directly to file a claim. Shiny Spores is not responsible for packages that are lost or stolen after the courier marks them as delivered.

4. Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

5. International Shipping

We currently ship within the United Kingdom only. For any international shipping inquiries, please contact us before placing your order.